Terms of Service

Terms for using MKC Marketing enquiry and sign-up support.

These terms explain how customers may use MKC Marketing's website and broadband, WiFi, internet plan, coverage check, and sign-up support services.

Last updated: 25 June 2026

1. Acceptance of Terms

By accessing this website or contacting MKC Marketing for enquiry support, you agree to these Terms of Service. If you do not agree, please do not use the website or submit an enquiry.

2. Our Services

MKC Marketing provides marketing, enquiry, coverage check, and sign-up support related to home and business internet services.

  • We help customers understand broadband, fibre internet, wireless broadband, and WiFi plan options.
  • We may assist with service coverage checks based on the location details provided by the customer.
  • We may support registration or next-step sign-up requests through relevant provider channels where suitable.
  • Plan availability, pricing, promotions, installation dates, and approval are subject to the relevant service provider's terms and confirmation.

3. Customer Responsibilities

When submitting an enquiry or requesting support, you agree to provide accurate, current, and complete information. You should not submit false contact details, misleading location information, or information belonging to another person without permission.

4. No Guarantee of Availability or Approval

MKC Marketing does not guarantee that a particular broadband, WiFi, or internet plan will be available at your location. Coverage, provider acceptance, installation, activation, price, speed, and promotional eligibility may depend on provider systems, infrastructure, documentation, and other conditions outside our control.

5. Third-Party Providers

Some services, plans, platforms, or registration channels may be operated by third-party broadband or WiFi service providers. Any service contract, billing, installation, support, cancellation, refund, or service dispute may be governed by the relevant provider's own terms and policies.

6. Website Use

You agree not to misuse this website, attempt unauthorized access, interfere with site operation, copy content for misleading use, or use the website for unlawful, fraudulent, or abusive purposes.

7. Intellectual Property

The website content, layout, text, graphics, and branding are provided for MKC Marketing's business purposes. You may not copy, reproduce, or reuse website content in a way that suggests endorsement, partnership, or ownership without written permission.

8. Privacy

Our handling of enquiry information is described in our Privacy Policy. By submitting an enquiry, you acknowledge that we may use the information provided to respond, check coverage, explain plan options, and support registration steps where applicable.

9. Limitation of Liability

To the extent permitted by law, MKC Marketing is not liable for indirect, incidental, consequential, or provider-related losses arising from website use, enquiry handling, provider decisions, service interruptions, installation delays, price changes, coverage limitations, or third-party actions.

10. Changes to These Terms

We may update these Terms of Service from time to time. The latest version will be posted on this page with the updated date. Continued use of the website or services after updates means you accept the revised terms.

11. Contact Us

If you have questions about these terms, please contact MKC Marketing.

MKC Marketing
Email: contact@mkcmarketingsolution.com
Address: 34a, Jalan Dato Muthuthambi, Taman Tampoi, 81200 Johor Bahru, Johor